Friday, February 27, 2009

IT Assistant will not launch because a dependent component is not installed.

The Dell I.T. assistant has an issue with the newer java versions. The work around is to open Java from the control panel, go to the advanced tab, java plug-in, uncheck use next-generation java plug-in, restart browser.

2 comments:

Chris Cox said...

Thank you Mondo, That worked great. I have been logging into the server to run this console since I could not figure out why it would not load on teh client.

mondy said...

Thanks for posting the fix.